Monday, September 22, 2014

Solution to Droid Razr Connected to HDMI issue

After a year working with Droid RAZT XT912 phone, I started seeing the screen randomly switch between landscape and portrait mode. I noticed this happened after the latest upgrade.

After spending some time I found that the root cause is not a hardware issue but a software one.

The Dock service that motorola has seems to be the culprit.

All you need to do to get rid of this annoying issues is to kill that service.

Here are the steps
  1. Goto Settings
  2. Goto apps
  3. Slide to "Running" tab (typically swiping twice to the right should do)
  4. Find and select apps with the name "Dock Service" 
    1. You may find two in some cases. One is called a dock serve the other is called dock service helper
  5. Stop these apps
  6. Njoy your phone